Safety Guidelines

At Godide, safety is a shared responsibility. We are committed to promoting safe, respectful, and reliable mobility for everyone using our platform—including riders, drivers, and transport partners.

Please review the following safety guidelines to help ensure a positive experience for all.

General Safety Principles

• Always follow local traffic laws and regulations
• Treat everyone with respect and professionalism
• Use the platform responsibly and honestly
• Report any safety concerns immediately

For Riders

• Confirm trip details before starting your journey
• Share your trip details with a trusted person when possible
• Wear seat belts where available
• Avoid distractions during the ride
• Do not request unsafe driving or illegal actions

For Drivers & Transport Partners

• Maintain valid licenses, permits, and insurance
• Ensure vehicles are roadworthy and clean
• Follow safe driving practices at all times
• Respect passengers and maintain professional conduct
• Do not drive under the influence of alcohol, drugs, or fatigue
• Drivers must comply with all applicable transport and safety laws.

Vehicle Safety

• Vehicles should be regularly inspected and maintained
• Safety equipment (seat belts, lights, brakes) must be functional
• Overloading vehicles is strictly discouraged

Behaviour & Conduct

Godide does not tolerate:

• Harassment, abuse, or discrimination
• Violence or threatening behaviour
• Unsafe or reckless driving
• Misuse of the platform

Violations may lead to restricted access or removal from the platform.

Emergency Situations

In case of an emergency:

• Contact local emergency services immediately
• Move to a safe location if possible
• Inform Godide through the provided contact channels

Reporting Safety Concerns

If you experience or witness a safety issue, please report it as soon as possible by contacting:

Email: GodideCares@TheGodide.com
Phone: +27 75 065 1394

Your feedback helps us improve safety for everyone.

Continuous Safety Improvement

Godide uses data and smart systems to:

• Monitor platform activity
• Identify potential risks
• Improve safety standards and awareness

Safety is not just a feature—it’s a responsibility we all share.